Privacy policy

Terms and Conditions for EASAOnline.com

EASAOnline (EOL), a service provided by Sofema Aviation Services (SAS) that offers a premier online regulatory training solution, provides EASAOnline.com website located at www.easaonline.com (the “Website”), subject to your compliance with all the terms, conditions and notices contained or referenced herein (the, “Policy”). In addition, when subscribing to certain services from the Website, users will be subject to additional rules applicable to such services.

BY USING THE WEBSITE, YOU INDICATE THAT YOU ACCEPT THE POLICY AND THAT YOU AGREE TO ABIDE BY IT. YOUR REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR ITS CONTENTS IS TO STOP USING THE WEBSITE.

These Terms and Conditions regulate the relationships between SAS and the USER (client), who use www.easaonline.com for purchasing training courses. By selecting an object, picture, link (different from those of the Terms and Conditions) or button, which are located on www.easaonline.com, it is considered that you are familiar and agree to the Terms and Conditions described below. The current Terms and Conditions are consistent with the requirements of the Law on Consumer Protection as well as the other regulations acting in the Republic of Bulgaria.

“SAS” is a tradesman, who markets its goods and services through www.easaonline.com. SAS is the company, with whom the User concludes a contract for the sale of training courses from distance in the website.
“USER” is the legally capable person, who agreed with the Terms and Conditions in connection with the request and purchase of the offered products by the website.
“Website” is the Internet web page www.easaonline.com, which serves as a virtual platform for supplying goods and services, marketing and reaching an agreement between the SAS and the USER for the sale and purchase of a certain item or service.
“SAS” is the company Sofema Aviation Services EOOD, based in Sofia, post code 1497, Banat Str. No 3, which creates and maintains the website and defines the current Terms and Conditions, under which are the trainings sold. Sofema Aviation Services EOOD has the full right to unilaterally change the content of the web site as well as the ways to access it.
“ORDER” is the request made by the USER for the purchase of one or more trainings through the website.

1/ ACCESSING THE WEBSITE

The USER is responsible for making all arrangements necessary for you to have access to the Website. We reserve the right to withdraw or amend the Website, and any service or material that we provide on the Website, in our sole discretion and without notice to you. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period. For support please contact easaonline@sassofia.com

2/ REGISTRATION
Users are required to provide part or all of the following information below, depending on the features or services they wish to access:
First and last name
Email address
Company name, address and country
VAT (If applicable)
Work phone
SAS reserves the right to reject any registration request at its sole discretion.
Once the Website receives your registration application, it will create an Account for you on our Website and will e-mail you a link to activate your Account. Once you access the link, you will complete activation and you will be able to access the Website content.
Each Account is personal and non-transferable. Your rights and obligations to SAS are also non-transferable. You are fully responsible for all activities that occur under this Account and any other actions taken in connection with this Account. You must immediately notify SAS at easaonline@sassofia.com regarding any unauthorized uses of your Account or any other breaches of security. SAS will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

3/ INTELLECTUAL PROPERTY RIGHTS
(a) The Website and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by SAS, its licensors or other providers of such material, and are protected by Bulgarian and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. This Policy permits you to use the Website for your non-commercial use only. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted, are reserved by SAS.
(b) You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website, except as follows: (i) You may store files that are automatically cached by your Web browser for display enhancement purposes; (ii) if we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by an applicable end user license agreement for such applications; and (iii) if we provide social media features at any time, you may take such actions as are enabled by such features.
(c) You may not: (i) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; or (ii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website; or (iii) access or use for any commercial purposes any part of the Website or any services or materials available through the Website.
(d) The SAS name, the SAS logo, and all related names, logos, product and service names, designs and slogans, are trademarks of SAS or its affiliates or licensors. You may not use such marks without the prior written permission of SAS. All other names, logos, product and service names, designs and slogans on the Website are the trademarks of their respective owners.

4/ USER OBLIGATIONS AND REPRESENTATIONS
(a) You may use the Website only for lawful purposes and in accordance with this Policy.
(b) You promise that: (i) you are of legal age to form a binding contract with SAS; (ii) you will not use the Website in any way that violates any applicable local or international law or regulation; (iii) you will not send, knowingly receive, upload, download, use or re-use any material which does not comply with the ‘Content Standards’ (defined below); (iv) you will not impersonate or attempt to impersonate SAS, a SAS employee, another user or any other person or entity; (v) you will not do anything that could disable, overburden, damage, or impair the Website or interfere with any person’s use of the Website; (vi) you will not use any robot, spider or other automatic device, process or means to access the Website for any unlawful purpose or in violation of this Policy; (vii) you will not introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; and (viii) you will not co-brand or frame the Website or hyper-link to it without the express prior written permission of an authorized representative of SAS.
5/ RELIANCE ON INFORMATION POSTED
The information presented on or through the Website is made available solely for general information purposes. We do not make any statements regarding the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. The Website includes content provided by third parties, including materials provided by other users and third-party licensors. We are not responsible, or liable to you or any third-party, for the content or accuracy of materials provided by any third parties. SAS reserve the right to change the content used at any time.
6/ PRIVACY
All information we collect on the Website is subject to our PRIVACY POLICY. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
SAS ensure its users / clients confidentiality of provided information and personal data. The latter will be used, provided or brought to knowledge of third parties outside the cases and under the conditions set out in these Terms and Conditions.
SAS protect the personal data of the user / client this obligation shall cease if the customer has provided incorrect data. SAS may use the personal data of the Customer solely for the purposes specified in the contract. Any other cases for data use data will be in accordance with Bulgarian legislation, the applicable international instruments, internet ethics, morality and decency.
SAS undertakes not to disclose any personal customer data to third parties – government bodies, companies, individuals and others, unless it is received a written consent of the Client, the information is required by government bodies or officials, according to current legislation, to require collect such information. SAS is obliged to provide the information under the law.
7/ SUBSCRIPTIONS AND OTHER TERMS AND CONDITIONS
In addition to this Policy and the PRIVACY POLICY (collectively, the “Website Policies”), all subscriptions to the Company’s products and services, are governed by our online click-through TERMS OF SERVICE, paper contract, or other stated terms, depending on the type of product/service/subscription you are using.
8/ LINKS FROM THE WEBSITE
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such third-party websites.
9/ LINKING TO THE WEBSITE AND SOCIAL MEDIA FEATURES
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part (unless you have received the express written consent of the Company’s General Counsel). The Website may provide certain social media features that enable you to:
Link from your own or certain third-party websites to certain content on the Website
Send e-mails or other communications with certain content or links to specific content on the Website
Cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites
You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
Establish a link from any website that is not owned by you
Cause the Website or portions of them to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site
Link to any part of the Website other than the homepage
Otherwise take any action with respect to the materials on the Website that is inconsistent with any other provision of this Policy
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in this Policy. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.
10/ NO PROMISES
YOUR USE OF THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY PROMISES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY PROMISE, WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY PROMISES, REPRESENTS OR WARRANTS THAT THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE OR ANY PORTION THEREOF WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
11/ CHANGES
We reserve the right, in our sole discretion, to change the terms of this Policy at any time. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions.
12/ EQUITABLE RELIEF
You acknowledge that a breach of any confidentiality or proprietary rights provision of this Policy may cause SAS irreparable damage, for which the award of damages would not be adequate compensation. Consequently, SAS may institute an action to enjoin you from any and all acts in violation of those provisions, which remedy shall be cumulative and not exclusive, and SAS may seek the entry of an injunction enjoining any breach or threatened breach of those provisions, in addition to any other relief to which SAS may be entitled at law or in equity.
13/ Bookings
Booking may be made automatically on the website with payment through PayPal.com*
Upon request through email to easaonline@sassofia.com booking can be paid either by PayPal, Credit Card or by wire transfer and an invoice will be provided with all relevant information.
*When you send money with PayPal there are no hidden costs or processing fees. Currency conversion fees may apply. In addition, your card issuer may charge you separately.
14/ Certificate
There is an exam at the end of each of the training presentations, after you successfully pass the exam you will be able to download and print out your certificate. The certificates will be issued by Sofema Aviation Services. Our Certificates also include the logo of our partner European Aviation Institute (EAI) an EASA Part 147 approved Maintenance Training Organization (MTO) with Certificate of Approval No RO.147.0003
EASAOnline.com is recognized by Competent Authorities as an organisation who provides online Regulatory and Vocational Training and together with Sofema Aviation Services we have issued more than 12,500 certificates since 2008.
Our policy is to provide electronically signed certificates. Certificates carry a unique control number and are issued as PDF to print or store electronically.
Please see a certificate example here.
Any errors which are found in the certificates must be reported within 30 days of issue, such certificates will be replaced without charge regardless of the reason for the error.
Hard copy certificates can be provided for each training at a cost of 35 USD - to cover printing in colour on 120 gsm paper and mail at Air Mail rates.
All certificates will be kept in our archive for a period of 7 years. The certificate will be available in your profile for 6 months, after that it can be requested from us for free for another 18 months. After the second year (24 months) an additional charge of 20 USD is applicable to cover administration support. Please contact us: easaonline@sassofia.com
User Registration Note - All users remain registered on the website and have full access to their personal accounts and current assigned training courses.
15/ Provided Materials
Each training is individually developed to provide the maximum benefit to the delegate, to recognize the need to provide multimedia content and phase exams. Many days and weeks go into the development of the EASAOnline materials, so it is not possible to provide free and open use of our material, however it is possible to obtain either Hard or a Soft Copy only for EASAOnline courses. It is not normally required for the EASAOnline delegates to have a hard copy of the material as a 6 month window is provided, however where there is a specific need there is a charge of 50 USD per day of training material – pro rata / per delegate. (A minimum charge of 30 USD per training material is applicable for shorter duration training courses).
It should be understood that this material has intellectual property rights (IPR) and for a company it is necessary to sign a Non-Disclosure Agreement (NDA) to ensure that the material is only provided to delegates who are registered and assigned to the training.
16/ Payment Details
Payments for EASAOnline training courses may be made either by PayPal, Credit Card or by wire transfer and an invoice will be provided with all relevant information.
a) All Bank charges are at the client’s expense.
b) It is the client’s obligation to cover the bank charges for all transmittals, in the event of underpayment or omission SAS retains the right to request payment of the shortfall or to add to future invoices. Client additional documentation requirements for example “company status” will be recharged to the client at cost.
c) Sofema Aviation Services offers generous discounts to promote business. Discounts are not automatically accumulated when purchasing through the website. In order to provide you with a discount and enroll you, we will need to prepare a proforma invoice based on which you will make the payment.
d) SAS encourages clients to pay proforma invoices in a timely manner and any additional discounts offered as an inducement are conditional on timely payment of outstanding invoices.
e) The balance of the course fee is normally required to be paid before the enrollment to the course.
f) If due to the specific requirements of the national or the organisation accountancy requirements, a “full” invoice is essential prior to payment, please identify immediately on receipt of the Pro-forma invoice to enable timely support.
For services below 250 USD in value any additional requirements involving the Bulgarian Tax Authorities will incur a charge of 25 Euro to cover additional administration services